Timeless Design Salon & Spa is committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
INFORMATION WE COLLECT
When you opt in to receive SMS messages from TIMELESS DESIGN SALON & SPA, we may collect the following personal information:
- Your mobile phone number
- Your name (if provided)
- Any information you provide in your message responses
- Message delivery and interaction data (e.g., timestamps, status)
WAYS WE COLLECT YOUR INFORMATION
We collect information directly from you when:
- You enter your phone number into a web form
- You interact with our customer support via SMS
- You opt in through a purchase or registration form
WAYS WE USE YOUR SMS DATA
We use your SMS data to:
- Send transactional or account-related messages (e.g., order updates, appointment reminders)
- Send promotional or marketing messages (only with prior consent)
- Respond to your inquiries or support requests
- Analyze message delivery and engagement to improve our services
SHARING YOUR INFORMATION
TIMELESS DESIGN SALON & SPA does not sell or share your SMS opt-in data with third parties for their marketing purposes; we do not buy, sell, or share text messaging opt-in information.
We may contract with companies or persons to provide certain services including text marketing, credit card processing, scheduling software, shipping, data analysis and management, promotional services, etc. – collectively, Service Providers. We provide our Service Providers with the information needed for them to perform these services for our business.
YOUR CHOICES AND RIGHTS
You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
To request access to or deletion of your SMS-related data, please contact us at [email protected].
DATA SECURITY AND RETENTION
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
CHANGES TO THIS POLICY
We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.
CONTACT US
If you have questions about this policy or your SMS data, please contact us at:
TIMELESS DESIGN SALON & SPA